• Got Questions?

    We've got answers!

  • What are your drop-off locations?


    Just arrive ANYWHERE in Legaspi Village Makati and Central Area of BGC and we will take care of your car from there. Click here for the map of our covered areas.



    Just arrive in any of our drop-off locations in Makati and BGC and we will take it from there:

    BGC: (1) Net Lima Driveway (2) Net Park Driveway (3) Net Quad (along 30th Street) (4) Globe Tower Driveway (5) Bonifacio High Street (along 9th Avenue) (6) Bonifacio Technology Center (7) Ecotower (Lane Q)

    Makati: (1) OPL Building, C. Palanca Street (2) RCI Building, Rada Street (3) Insular Health Building, Legazpi Street



    Just arrive at our The Fort Strip Parking in BGC and leave your parking worries with our trusty valet.

    How do I start using Fetch?


    Simply send us a message on Facebook and we will take you through a seamless and ultimately convenient parking experience (m.me/FetchValet).



    iPhone Users: Download the Fetch Valet app on the App Store Android Users: Experience the same awesome service by sending us a message on Facebook (m.me/FetchValet).



    How much does it cost?

    Choose from our line of services that suit your parking needs.

    FETCH ANYWHERE: P255 (first 3 hours) + P15 per hour

    FETCH SELECT: P195 (first 3 hours) + P15 per hour

    FETCH LITE: P135 (first 3 hours) + P15 per hour

    Is it safe to turn my car over to the valet?

    We cheer a resounding YES!

    Our Fetch 7 Layer Protection is our commitment to our users to ensure the safety and security of their cars. We have carefully planned and put the following controls in place so you get the peace of mind when you hand over your car to our valets: 


    1. All of our valets undergo a Stringent Vetting Process.

    2. They have passed Rigorous Professional Training to ensure that cars are properly handled.

    3. We monitor them via GPS Tracking so they deliver the best quality of service on time.

    4. Valet Photo and Full Name are sent to users for identification and proper endorsement.

    5. We send Parking Notifications and Photos so you know where your car is located at all times.

    6. We only park in Secure Parking Facilities.

    7. Our service is backed by our Php 5 Million Insurance Coverage from BPI/MS Insurance.

    Where will my car be parked?

    Only in secure parking lots.

    Your car will be parked at secure lots which include:

    • 28th West / Fort Strip Parking Lot
    • One, Two and Three Parkade
    • Cresent North and South Parking Lot
    • Gallery Parkade
    • 30th East 
    • Crossroads
    • Greenbelt
    • Other parking lots within Bonifacio Global City and Makati

    How do I pay for the parking fee?

    Payment methods are very convenient.

    If you are booking through our Fetch Valet app, you may pay in cash, or any Visa or Mastercard debit/credit card.

    If you are booking through Facebook Messenger, you may pay in cash.

    What are your operating hours?

    Operating Hours: Monday to Friday, 7:00am until 8:00pm

    If you are staying later than 8:00pm, please inform us by using the messaging function on the Fetch Valet app or by sending us a message on Facebook. In 30 minutes, the valet would park your car in the nearest parking lot then would go to your office to:

    • Inform you of the parking location
    • Endorse the parking ticket and car key
    • Get the claim stub

    I am a prepaid user. Can I still use my remaining parks?​

    Yes, definitely.

    You may use your remaining parks until Feb 28, 2018 and we will refund the unused portion of your subscription starting Mar 1, 2018. For more details on your prepaid subscription, please message us on Facebook (m.me/FetchValet).

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